Many years ago (60 to be exact), Rudolf Flesch wrote The Art of Readable Writing. It is and will always be one of my favorite resources dealing with writing simply because it is so readable itself, and because it contains so many interesting nuggets of information. One key to effective writing, according to Flesch, is simple: Put stories in your writing. He feels that stories are the most readable element that you can include, and that people remember stories far longer than they remember facts, no matter how compelling the facts may be.
Flesch wasn't directing these remarks to business writers, per se, but using stories should be considered in certain types of business writing. Take, for example, a promotional letter to local businesses asking for their support for an art fair. Here are two versions of this letter: the first one without a story, and the second one with a story. As you will discover, both letters communicate the same key information, but certainly the second one is more readable, and far more interesting.
Promotional Letter Without a Story
April 24, 2009
Ms. Irene Nielson
Nielson Financial Group
211 Washington Avenue
Burlington, ME
Dear Ms. Nielson:
Does your office have a bare wall or corner that needs a painting, photograph, or sculpture? Attending this year's ArtBurst may solve your problem.
For 14 years, the Clark County Arts Council has sponsored ArtBurst - our annual fair where artists display and sell their work. Last year, ArtBurst attracted more than 90 artists ands 3,000 visitors. This year the fair will held in River Front Park on May 7, from 10:00 a.m. to 5:00 p.m.
Any purchases that you make will greatly benefit ArtBurst and help us attract even better artists for future fairs. And of course, acquiring local art at the fair will help promote our art community. Future Arts Council publicity material will recognize you for your contributions to the cause.
Your support is key to ArtBurst's success. We hope to see you there.
Yours sincerely,
Richard Collins
Arts Council Director
P.S. An Arts Council Member can help you choose the right artwork. Call for details.
The Same Letter Including a Story
April 24, 2009
Ms. Irene Nielson
Nielson Financial Group
211 Washington Avenue
Burlington, ME
Dear Ms. Nielson:
Merle Abbott, owner of Abbott Iron Works in Burlington, knew his reception area needed a face-lift. So last year, he had the area repainted and re-carpeted, and new, stylish furniture brought in. Then with the help of his wife, Valerie, he completed the facelift by adding original artwork. Abbott said, "I can't believe what a difference the art has made. It's a surprise and a treat for everyone who enters our business."
One wall contains a beautiful acrylic of Burlington's river front during the fall. Abbott said, "People are immediately drawn to the bright colors and the festive feel of the painting." Another wall contains a series of black and white photographs, each one providing a unique look at the Burlington cityscape. An unusual iron sculpture completes the artwork. "Hey, we're in the iron business, so why not," said Abbott. "Customers see a lot of different things when they look at it."
Abbott appreciates the artwork on an aesthetic level, but he also appreciates that each piece was created by local artists. He made his purchases at ArtBurst - the annual art fair sponsored by the Clark County Arts Council. Last year's fair attracted more than 90 artists. This year, the fair will be held in River Front Park on Saturday, May 7, from 10:00 a.m. to 5:00 p.m.
We are making a special request to all local business people to attend the fair and enhance their businesses with art. Any purchases that you make will be recognized in future ArtBurst publicity materials.
Yours sincerely,
Richard Collins
Arts Council Director
P.S. An Arts Council Member can help you choose the right artwork. Call for details.
Consider incorporating stories into the promotional or public-relations writing that you do. Also take note how other writers use them, especially writers in business magazines. With experience, you may find a wide range of applications for stories in your business writing.
- Dave Kemper






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