Use a singular pronoun in place of a collective noun that refers to a group as a unit. Use a plural pronoun when the collective noun refers to the individuals in the group.
The committee reported that it will present its agenda to the board of directors at noon.
(group as a unit)
The committee must sign their names to the document before they leave.
(group as individuals)
(From Write for Business, 2nd ed., page 325)
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