ISBN: 978-1-932436-27-3

The E-Mail Writing Manual is a 30-page workbook that connects to Write for Business and focuses specifically on the workhorse of business—e-mail.

The manual begins by teaching the seven traits of effective writing and applying the traits to a sample e-mail. The traits give business writers a way to understand and evaluate e-mail messages and all other types of writing.

The manual then provides 11 trait-based strategies to improve writing. Each strategy is concrete and easy to understand, and each is reinforced with an activity. Explanations, examples, and graphics make the strategies easy to understand.

Note: This manual was designed both as a self-study course and as an on-site training tool.

Download the Table of Contents

E-Mail Writing Manual TOC (90 KB)