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Business-Writing Trainee Kit

This class will help you discover what’s working and what could be improved in any piece of writing. If writing is a challenge for you, Business Writing will help you improve your abilities and confidence. If you feel comfortable writing, this course will hone your skills even further! More…

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Critical-Thinking Trainee Kit

This class will help you think critically about any issue you encounter in the workplace. You’ll gain practical tools for analyzing, evaluating, and improving services, products, and processes. More…

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Problem-Solving Trainee Kit

This class will help you solve problems in your workplace. You’ll gain practical tools for defining problems and innovating solutions. You’ll also learn problemsolving strategies used by managers, analysts, engineers, facilitators, designers, and scientists. More…

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Technical-Writing Trainee Kit

Over four lessions, you’ll sharpen your writing ability, which will make you more efficient and effective on the job. You’ll learn how to use the seven traits of writing, analyze each writing situation, and create effective documents that connect with your audience. More…

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Email Writing Trainee Kit

This class will help you quickly create reader-friendly email messages that get results. You’ll gain practical tools for writing emails that inform, persuade, and break bad news. You’ll discover how to create a positive and professional tone that ensures readers will understand and respond to your messages. And you’ll learn how to avoid email pitfalls that can lead to wasted time and misunderstandings. More…

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Management-Writing Trainee Kit

This class uses the seven traits of effective writing to help you improve your own work and the writing of those whom you manage. The traits help you diagnose problems and apply specific strategies to remedy them. The traits also give you and your colleagues a common language for discussing writing. More…

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